Frequently Asked Questions
Everything you need to know about our organic English wines and delivery services.
Where do you deliver and what are the shipping costs?
We offer nationwide delivery across the UK. Standard shipping takes 3-5 working days and is free for orders over £100. For smaller orders, a flat rate of £8.95 applies.
Are your wines organic and vegan-friendly?
Yes, Albury Vineyard is proud to be certified organic and biodynamic. All of our wines are produced without the use of animal products, making them 100% vegan-friendly.
Can I book a vineyard tour or tasting session through the website?
Absolutely. You can purchase tour vouchers or book specific dates for our guided vineyard walks and wine tasting experiences directly through our 'Visit Us' page.
What is your return policy if a bottle is damaged or corked?
We take great pride in our quality. If your wine arrives damaged or is found to be faulty, please contact us within 14 days of receipt for a full refund or replacement.
Do you offer corporate gifting or bulk discounts?
Yes, we provide bespoke corporate gifting options and case discounts for large orders. Please contact our sales team directly for a personalized quote.
How should I store my Albury wine after delivery?
We recommend storing your wine in a cool, dark place with a consistent temperature. Sparkling wines should be kept upright or horizontal, away from direct sunlight to preserve their delicate profile.